Privacy Policy
Last updated: 13 April 2026
ProperTycoon ("we", "us") respects your privacy. This policy describes how we handle personal information when you use our website and services (the "Services"), in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply.
1. Information we collect
We may collect account details (name, email), usage data, device and log information, payment-related metadata processed by our payment providers, and content you submit (such as suburb searches or briefs). We may use analytics tools as described in our cookie or analytics notices.
2. How we use information
We use personal information to provide and improve the Services, authenticate users, process transactions, communicate with you, detect abuse, comply with law, and aggregate statistics where identifiers are removed or minimised.
3. Disclosure
We may share information with service providers (hosting, email, analytics, payments, AI model providers) who process data on our instructions, and where required by law. We do not sell your personal information.
4. Overseas disclosure
Some providers may store or process data outside Australia (for example, the United States). Where we disclose personal information overseas, we take steps that are reasonable in the circumstances to ensure compliance with applicable privacy obligations.
5. Security
We implement administrative and technical measures appropriate to the nature of the data. No method of transmission over the Internet is completely secure.
6. Retention
We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.
7. Your rights
You may request access to or correction of personal information we hold about you, subject to exceptions under law. Contact us using the details on the website. If you are unsatisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).
8. Children
The Services are not directed to children under 18. We do not knowingly collect personal information from children.
9. Changes
We may update this policy from time to time. The "Last updated" date will change when we do. Continued use after changes constitutes acceptance where permitted by law.
10. Contact
For privacy requests or questions, contact us through the support channels listed on the website.